Processing and Return of Passports

Visa processing will take between 5 – 7 workdays from the date on which it is received by the Embassy or Consulate.  A further two workdays should be allowed for the return of your passport.

Group Applications:  If you submit a group application and we are unable to process one or more of that group, the unprocessed application(s) will be returned to you through the courier service who will contact you with regard to payment prior to delivery.  Once the remaining applications have been processed, they will be returned in the pre-paid envelope initially provided for the delivery.

Reminder: A Consular Officer reserves the right to request that an applicant appear in person for an interview after reviewing his or her application.

As soon as your application has been processed, your passport will be handed to the courier company for delivery and they will email you a tacking number.  You can use this number to track your delivery by signing into your account online at

We cannot answer any questions concerning the delivery.  Applicants choose how their passport is returned to them as part of the appointment booking process.  If you change your address or the  location of the delivery, or cannot remember where your passport is to be delivered, you must contact the Visa Appointment Service.