Immigrant Visa Contact

FAQs due to Coronavirus/COVID-19

Due to the ongoing impact of coronavirus/COVID-19, we ask that you check this information before contacting us, as your question may be answered on our Information for Nonimmigrant Visa Applicants following the Coronavirus / COVID-19 Outbreak webpage. The FAQs include crucial information for non-U.S. citizens, including individuals with urgent need of travel, LPRs, relatives of U.S. citizens, current and future visa applicants, and students.

Due to reduced staffing, we will be unable to reply to any questions submitted through our contact forms if they are answered in the FAQS, so it is vital that you read the FAQs in full before deciding whether to contact us.

  • My inquiry concerns immigrant visas and is not covered by information on your website.

  • The information you provide is used solely by the Visa Branch of the U.S. Embassy London. In order to process certain types of requests, we may have to ask for your full name as it appears in your passport and contact information. You may decline to provide such information, but that could inhibit our ability to answer your questions or assist you with your request. Any information provided on our web form is not retained and is used only in order to process your current request or answer your current questions. The Visa Branch works in accordance with Consular Affairs procedures as well as the Paperwork Reduction Act (44 U.S.C. 3501 et seq.) and the Privacy Act of 1974.

    Emails and Privacy

    Email is not secure and any information you provide on this online inquiry form cannot be guaranteed safe from potential loss. If you choose to send us any Personally Identifiable Information in your email enquiry, it will be removed from the email before we send our reply.