How to request an emergency appointment
If you are traveling for a holiday or vacation, we would advise you to resolve any passport issues you have before booking travel.
You may request an emergency appointment if you reach five working days before your booked, urgent overseas travel date and you have been unable to book an appointment despite checking the online calendar regularly.
Please click here to contact us five working days before the date of travel. Please include the following information in your request:
- The full name of each applicant, and the passport or citizenship service they require (eg. Renewal of passport, replacement of a lost passport, reporting the birth of a child).
- The date, time, and point of departure of the overseas travel.
- Confirmed travel itinerary in a PDF format, including return travel if applicable.
Once we have received this information, we will then advise further, but please be aware that this may take several days as we review other U.S. citizens with equally urgent travel requests. Given the number of requests we are receiving, we are not able to accommodate requests for specific days or times for appointments, so you should be available to attend an emergency appointment any day up to and including your travel date. Emergency appointments can be offered up to and including the working day of overseas travel, so it is important that you check your emails (including any junk or spam folders) regularly in case you are offered an appointment at short notice.
We will not be able to offer responses to status request for emergency appointments while the request is being reviewed and repeated requests cause further delays to our responses. Please be assured that we will respond to you regarding appointment availability as soon as we can.
We are only able to issue limited-validity emergency passports at emergency appointments. If your application is approved, a limited-validity passport can be issued on the same day. If you require a full-validity passport, you should continue to monitor our appointment calendar to book an appointment.
Due to a temporary facility closure for a construction project, all passport services at U.S. Consulate General Edinburgh are currently suspended. During this closure emergency passport services will be available at U.S. Embassy London and U.S. Consulate General Belfast. Please refer to the information above to schedule an emergency appointment at one of these locations.