Consular officers are prohibited by federal regulation from providing legal advice, and we do not have a public legal department. Therefore, we cannot intervene in or assist with private legal or consumer complaints.

We suggest that you check the following resources:

Companies House to check the validity of a UK company
Gov.uk: Consumer rights (UK)
Citizens Advice (UK)
Dispute Resolution Ombudsman (UK)
Law firms in the UK
Law firms in the U.S.
Attorney General of the state in which a U.S. business is incorporated
Better Business Bureau (U.S.)
Federal Trade Commission: Resolving consumer problems (U.S.)
Federal Trade Commission: Report fraud (U.S.)
Secretary of state’s office for the state in which a U.S. business is incorporated to check the validity of the company