Contacting the London Federal Benefits Unit

This page was last updated:  March 30, 2020

>>> Telephone and Mail Services CLOSED <<<

Effective March 17th, the London Federal Benefits Unit will not be able to receive telephone calls initiated by the public.
We encourage you to submit any questions to or to use our online enquiry form to seek services. We will be monitoring these correspondence regularly and will respond as quickly as able.

Effective March 30th, the London Federal Benefits Unit has ceased all mail operations effective immediately.
We will no longer be accepting or mailing correspondences or documents from the U.S. Embassy.  If you have questions, please email us at  PLEASE NOTE, THIS CHANGE IN SERVICES DOES NOT EFFECT BENEFIT CHECKS.

How do I contact the London Federal Benefits Unit?

At this time please contact the Federal Benefits Unit by using our online form or by sending an email to .  Please ensure that your contact information is correctly completed.  We aim to reply within 10 (ten) business days.