Emergency Services
If a crime is in progress or you are in danger, you should dial 999, the emergency services telephone number in the UK. They can provide emergency police, ambulance and/or fire services.
You should dial 101 to report a crime that is not an emergency, to give non-emergency information to the police and to make enquiries.
If you are in the United States and you need to contact the UK emergency services on behalf of someone in the UK, you should dial 011 44 999 for emergency police, ambulance and/or fire services, or 011 44 101 for non-emergency police services.
We can help
We are here to help U.S. citizens in distress in the UK. The following resources may help you find the specific information and contacts you need:
Arrest of a U.S. citizen in the UK
Death of a U.S. citizen in the UK
Denied entry to the United Kingdom at a UK border/travel delays
Emergency financial assistance
Legal services
Medical services/prescriptions
Notary services
Passports/Consular Report of Birth Abroad (CRBA)
Parental abduction of a U.S. citizen child
UK Visa issues
STEP
We recommend that all U.S. citizens visiting or living overseas register with the Smart Traveler Enrollment Program (STEP). Click here to subscribe to get up-to-date safety and security information, and to help us reach you or your loved ones in an emergency. Information you give will be protected by U.S. privacy law.
How to contact the U.S. Embassy about a U.S. citizen in England or Wales
If the emergency is not listed above, please complete our short online contact form and a specialist will reply to you as quickly as possible.
You can call the Embassy in London on 020 7499 9000 during office hours (8:30 a.m. to 5:00 p.m. GMT/BST) if you or a loved one are a U.S. citizen in an emergency. You can dial 011 44 20 7499 9000 if you are calling from the United States. In the case of a critical emergency, it is possible to call outside of office hours (evenings, weekends or public holidays) to ask to speak to a Duty Officer.
The specialists best able to advise you will be available during office hours. This is why we recommend that you submit a contact form rather than calling, if possible.
How to contact the Consulate General in Belfast about a U.S. citizen in Northern Ireland
If the emergency is not listed above, please complete our short online contact form and a specialist will reply to you as quickly as possible.
You can call the Consulate General in Belfast on 028 9038 6100 during office hours (8:30 a.m. to 5:30 p.m. GMT/BST) if you or a loved one are a U.S. citizen in an emergency. You can dial 011 44 28 9038 6100 if you are calling from the United States.
In the case of a critical emergency, you can call 020 7499 9000 outside of office hours (evenings, weekends, or public holidays) to ask to speak to a Duty Officer. You should dial 011 44 20 7499 9000 if calling from the United States.
The specialists best able to advise you will be available during office hours. This is why we recommend that you submit a contact form rather than calling if possible.
How to contact the Consulate General in Edinburgh about a U.S. citizen in Scotland
If the emergency is not listed above, please email us at edinburgh-info@state.gov and a specialist will reply to you as quickly as possible.
You can call the Consulate General in Edinburgh on 0131 556 8315 during office hours (8:30 a.m. to 5:00 p.m. GMT/BST) if you or a loved one are a U.S. citizen in an emergency. You can dial 011 44 131 556 8315 if you are calling from the United States.
In the case of a critical emergency, you can call 020 7499 9000 outside of office hours (evenings, weekends or public holidays) to ask to speak to a Duty Officer. You should dial 011 44 20 7499 9000 if calling from the United States.
The specialists best able to advise you will be available during office hours. This is why we recommend that you email rather than calling, if possible.
