Special Consular Services Enquiries

Please use this page to get in touch with the Embassy’s Special Consular Services only if your inquiry pertains to U.S. citizens in distress or in an emergency situation in the UK. If you have a passport issue, you should contact our passport unit here.

Please provide your FULL NAME (as it appears on your U.S. passport):
Please provide your phone number
Preferred time to receive phone call

: Hours

Minutes

AM/PM
Please provide BRIEF details of your question:
Please provide your contact email address (this is required):*
The information you provide is used solely by the Special Consular Services Unit of the U.S. Embassy London. In order to process certain types of requests, we may have to ask for your full name as it appears in your U.S. passport and contact information. You may decline to provide such information, but that could inhibit our ability to answer your questions or assist you with your request. Any information provided on our web form is not retained and is used only in order to process your current request or answer your current questions. The London Special Consular Services Unit works in accordance with Consular Affairs procedures as well as the Paperwork Reduction Act (44 U.S.C. 3501 et seq.) and the Privacy Act of 1974.

Emails and Privacy

Email is not secure and any information you provide on this online enquiry form cannot be guaranteed safe from potential loss. If you choose to send us any Personally Identifiable Information in your email enquiry, it will be removed from the email before we send our reply.