As of January 1, 2018, we cannot accept credit or debit card payments by mail for U.S. passport services. Here is what this means for you.
Can I still apply by mail?
You can still apply by mail as long as your passport service qualifies for submission by mail; check our website at https://uk.usembassy.gov/u-s-citizen-services/u-s-passports/ for details.
The only difference is that you will now need to include either an International Money Order or a Banker’s Draft drawn on a U.S. financial institution in U.S. dollars payable to the U.S. Disbursing Officer when you mail in your application.
Why do I have to pay by International Money Order or Banker’s Draft to apply by mail?
These are the only payment methods we can accept for mail-in applications. These are payment methods that are drawn by the bank and guarantee that funds are available.
We cannot accept SWIFT transfers, e-transfers, cashier checks, certified checks, traveler’s checks, or counter checks.
How can I obtain an International Money Order or Banker’s Draft? Do I have to go to a U.S. bank?
You do not have to use a U.S. bank; many financial institutions in the UK have partnerships with U.S. banks. We cannot provide a list. Please contact your bank(s) directly to find out which products they offer. A Banker’s Draft may also be known as a Teller’s Check.
Please make sure you have the correct fee amount ready when you contact them (check the information for the U.S. passport or citizenship service at https://uk.usembassy.gov/u-s-citizen-services to make sure) because as the International Money Order or Banker’s Draft must be made out in the exact amount in U.S. dollars payable to the United States Disbursing Officer. We cannot accept a higher amount or give change.
Can I send you my credit or debit card details another way to pay for my mail-in application?
Sorry, no. We can’t accept card payment by telephone, email or fax. If you wish to pay by credit or debit card, you are required to schedule an appointment to apply in person.
Is there another way to pay for my application by mail?
If you apply by mail, we can only accept payment by an International Money Order or Banker’s Draft drawn on a U.S. financial institution in U.S. dollars.
Please do not send cash or personal checks (cheques) by mail as we cannot accept them. Furthermore, we cannot accept payment through our website, by electronic transfer, or by telephone, fax or email. Any attempts to pay using payment methods that we cannot accept will delay your application until you either submit an accepted form or payment or schedule an appointment to apply in person,
I can’t obtain an International Money Order or Banker’s Draft. What should I do?
If you can’t obtain either of the payment methods needed to apply by mail, you should book an appointment to apply in person. During the appointment, you can pay in cash (U.S. dollars or UK pounds sterling equivalent), or credit or debit cards. Remember, these payment methods are only possible in person – do not send cash or card details by mail!
What if I can’t find an appointment before my travel date?
Appointments are released regularly so if no appointments are available when you first check, please check back periodically. If you reach two working days before your travel and you are still unable to obtain appointment, please contact us through our contact page and we can assist you then.
If your passport is expiring but you have no imminent travel plans, you may wish to note that U.S. passports can be renewed at any time before or after they expire.