To better protect applicants’ sensitive data, U.S. embassies and consulates worldwide have changed the payment methods that we can accept for mail-in passport applications. We can no longer accept credit or debit card payments by mail for U.S. passport services.
You can still apply for your U.S. passport by mail if the service you are applying for does not require an in-person appearance. Please click here to check.
How do I pay for my passport by mail?
We regret that we can no longer accept credit or debit card payments by mail for U.S. passport services. This is a worldwide change, made to protect your data. When you send in your application, you will need to include a Bank Draft, International Money Order, or Postal Money Order in pounds sterling or U.S. dollars, payable to the “U.S. Disbursing Officer” and made out in the exact amount for the service you are applying for.
Are there other ways I can pay?
A Bank Draft, International Money Order, or Postal Money Order in pounds sterling or U.S. dollars are the only payment methods that we can accept for mail-in applications. They are payment methods that are drawn by the bank and guarantee that funds are available. We can no longer accept credit or debit card forms as they are not a secure way to transfer sensitive financial information.
We cannot accept personal checks (cheques), SWIFT transfers, IBAN transfers, e-transfers, certified checks, traveler’s checks, or counter checks.
We are unable to accept cash for applications submitted by mail. Furthermore, we cannot accept payment through our website, by electronic transfer, or by telephone, fax or email.
Any attempts to pay using payment methods that we cannot accept will delay your application until you either submit an accepted form or payment or schedule and attend an appointment to apply in person.
How do I obtain the right payment method?
Your bank or local post office should be able to help you secure a Bank Draft, International Money Order, or Postal Money Order in pounds sterling or U.S. dollars. Please make sure you send one of those forms of payment in the exact amount in U.S. dollars or pounds sterling with your application. We cannot accept a higher amount or a lower amount. As fee amounts and exchange rates change periodically, please return to the fee page of our website just before you obtain your payment method to make sure you have the correct fee amount at the time you apply.
Can a friend or family member obtain the payment for me?
Yes. If a friend or relative can obtain a payment method meeting the requirements listed on our website, they can send it to you for you to submit together with the other documents required in support of your passport application.
My bank is asking for additional information to issue the payment. What should I tell them?
If your financial institution has requested an address and you will be submitting your application to the U.S. Embassy in London then you may give the Embassy’s address: Embassy of the United States of America, 33 Nine Elms Lane, London SW11 7US.
If you are asked for additional information such as the name of an individual, an account number, sort code or an IBAN number, this indicates that the suggested payment method does not meet the requirements to pay for your passport application.
I can’t obtain a Bank Draft, International Money Order, or Postal Money Order. What should I do?
If you can’t obtain a payment method needed to apply by mail, you should book a passport appointment to apply in person. During the appointment, you can pay in cash (U.S. dollars or UK pounds sterling equivalent), or by credit or debit cards. Remember, these payment methods are only possible in person – do not send cash or card details by mail!
My application has been returned to me with a letter saying the payment was incorrect. What should I do now? What will happen to the payment method I submitted?
If we have contacted you say we are unable to process your application because the payment you submitted was not an accepted method or was made out in the incorrect amount, your next step is either to submit an accepted payment method in the correct amount or schedule a passport appointment through our website so you can apply in person.
The payment method that we were unable to accept will be returned to you once processing of your passport application is complete.
What if I can’t find an appointment before my travel date?
Appointments are released regularly so if no appointments are available when you first check, please check back periodically. If you reach three working days before your travel and you are still unable to obtain an appointment, please contact us through our contact page and we can assist you then.
I will be booking an appointment to apply for a passport/Consular Report of Birth Abroad (CRBA) for my child. Can I submit my own passport renewal application at the same time?
Yes. If your passport service does not require an in-person appearance, you will not be required to book an appointment in your own name. You can submit your documents and pay for your application during your child’s appointment.
I cannot obtain an accepted payment method. Can someone else appear in person to submit my application?
If your passport service does not require an in-person appearance but you are unable to obtain an accepted payment method to apply by mail, it is possible for someone else to attend the Embassy to submit your documents and pay on your behalf. They would be required to schedule an appointment in their name, and bring a signed letter from you authorizing that person by name to submit the application on your behalf. They will also require their own photo identification.
Please be advised that we recommend you submit your own passport application in case there are any questions or problems with your documents. We will not discuss your application with a third party and therefore it may be necessary for your application to be suspended until any issues can be resolved.
If your passport service does require an in person appearance, it is not possible for someone else to appear on your behalf. You will be required to book and attend an appointment.